The process of professional coaching starts with identifying the desired result. Together, the client and coach work through a structured process that focuses on what is possible to change. This relationship leads to self-discovery, increased confidence and stronger performance. 

To understand the depth and scope of what professional coaching can do, we invite you to read through case studies of our clients. Each person was searching for ways to improve but ended up learning and growing more than they expected.

Rhonda Ebeling

Rhonda Ebeling is a Head Teacher Disability Consultant at North Coast TAFE- Taree. Rhonda participated in a leadership management initiative set up by her employer. She uncovered areas where she could improve but didn’t know how to take the next step. By engaging in one-on-one coaching with Coaching Professionals, Rhonda opened new doors.

Client;

Rhonda Ebeling - Teacher - North Coast TAFE Taree 

Goal;

Discover areas where she could improve as a leader

Coaching Professional’s Program;

360 Degree Feedback and Individual Coaching 

Results;

Rhonda opened new doors through self-exploration and renewed approaches to managing difficult situations.



Port Macquarie-Hastings Council

General Manager of Port Macquarie-Hastings Council, Craig Swift-McNair, wanted to change the internal culture and establish “One Council”. He seized the opportunity to invest in the leadership team and create change through professional coaching. Through group workshops complemented by one-on-one sessions with Sue and her team, an incredible transformation took place.

Client;

Port Macquarie-Hastings Council 

Goal;

Create sustainable culture change from the top down

Coaching Professional’s Program;

“Leader as Coach” workshops and Individual Coaching for 80 employees 

Results;

Group dynamics and individual performance improved significantly across the organisation.


A selection of video interviews outlining the process and outcomes of Coaching Professionals Group work with Port Macquarie-Hastings Council

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Robert Smallwood

Robert Smallwood is a Head Teacher Online for North Coast TAFE- Coffs Harbour. A new management role offered him new responsibilities including supervising and leading a staff of 25 people. Through professional coaching, Robert was able to refresh his management skills allowing him to be more comfortable with conflict management and personnel challenges. 

Client;

Robert Smallwood - Teacher - North Coast TAFE Coffs Harbour 

Goal;

Learn necessary skills to succeed in new leadership role

Coaching Professional’s Program;

360 Degree Feedback, Individual Coaching and Coach Training 

Results;

Robert refreshed his leadership skills allowing him to be more comfortable with conflict management and personnel challenges.



Sharon Taylor

Sharon Taylor wanted to make a career change. She moved from the classroom as a Business and Management Teacher at North Coast TAFE and transitioned to a leadership role. With no previous leadership training, Sharon jumped at the chance to take part in TAFE’s Leadership and Management Initiative. From there she worked with Sue to further develop her leadership style and confidence.

Client;

Sharon Taylor - Key Account Manager - TAFE NSW 

Goal;

Make a career change into a management position

Coaching Professional’s Program;

Individual Coaching and Coach Training

Results;
Sharon changed to a new career in management with increased confidence and the right tools for success.



University of Newcastle PhD Research Study

Coaching Professionals have been very fortunate to participate in a global PhD research study investigating The effects coaching has on leaders. 

We know how coaching facilitates positive outcomes for our clients, but it is valuable to have credible data to back this up. The results so far have been both positive and insightful for us and for the organisations that have put their hands up to be involved.

 The results of this study will assist our industry, as it will not only helps validate what we do but also defines the areas that we add the most value for our clients. 

Here the PhD candidate speaks about his research.......


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Coaching Professionals have been actively involved in a global study being conducted out of the University of Newcastle. The PhD research investigating The effects Coaching has on Leaders. The PhD candidate speaks here about the study and our involvement.
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